1. Privacy Policy for Arthritis Kids South Africa


This document sets forth the Arthritis Kids South Africa Privacy Policy (the “Privacy Policy”) for this website, www.arthritiskids.co.za (the “Site”). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or any other websites. Arthritis Kids South Africa is a registered non-profit company (NPC) and Public Benefit Organisation (PBO). Arthritis Kids South Africa utilises the website for information sharing and education, marketing and service delivery. Arthritis Kids South Africa supports ethical use of personal information and subscribes to the privacy policy herein.

Changes in Privacy Policy

Personal information (defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection.

Arthritis Kids South Africa reserves the right to change the Privacy Policy from time to time in its sole discretion, and will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which Arthritis Kids South Africa is allowed to use your personal information, you can do so by following the procedure described below in the section titled ‘Updating your personal information and privacy preferences.’

You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days. However, if Arthritis Kids South Africa sells assets to another entity, or is acquired by, or merged with, another entity, Arthritis Kids South Africa may provide to such entity, information that is related to that part of our company that was sold to or merged with the other entity without your consent.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, Arthritis Kids South Africa may ask you to provide certain information about yourself by filling out and submitting an online form.

It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Arthritis Kids South Africa may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), email address, telephone numbers, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

How your personal information is used

Arthritis Kids South Africa collects your information in order to record and support your participation in the activities you select. If, for example, you subscribe to a service, the information is used to register your subscription preferences and rights, if any, to support or other benefits that may be made available to registered subscribers. Your personal information is also used to keep you informed about other relevant information about Arthritis Kids South Africa and selected third parties if you have so opted to receive such communications.

Arthritis Kids South Africa may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Arthritis Kids South Africa may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

Arthritis Kids South Africa recognises and appreciates the importance of the responsible use of information collected on this Site. Except in the particular circumstances described in this Privacy Policy, Arthritis Kids South Africa will not provide your name to other companies or organisations without your consent.

There are other instances in which Arthritis Kids South Africa may divulge your personal information. Arthritis Kids South Africa  may provide your personal information if necessary, in Arthritis Kids South Africa ‘ good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Arthritis Kids South Africa or others.

Privacy-related inquiries and complaints

Arthritis Kids South Africa takes its users’ privacy concerns seriously. If you believe that Arthritis Kids South Africa has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the Executive Director of Arthritis Kids South Africa at the following address: admin@arthritiskids.co.za. In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that Arthritis Kids South Africa is not responsible for the content or privacy practices of non-Arthritis Kids South Africa websites to which this Site may link. You should review the privacy policy of such sites before using the sites.  

2. Terms and conditions of use

Use of the website

This Website may only be used if you are 18 years old or older. If you are not yet 18, you may only use the Website with the explicit consent of your parent or legal guardian.

You will not use any machine, device, software to interfere or attempt to interfere with the proper functioning of this Website. Furthermore, you agree that you will not use any machine, internet spider, other automatic device, or any manual process to monitor, copy, distribute or modify this Website, without the prior written consent from a duly authorised Company representative.  Standard search engine technology employed by Internet search websites to direct Internet users to this Website are deemed to have been granted consent for the purposes of this provision.

Material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful may not be distributed via this website by yourself.

This Website and/or the information contained therein may not be displayed, published, copied, printed, posted or otherwise utilized for the benefit of any other website without the prior written consent of an authorised company representative.

Ownership and copyright

Copyright in all website content (“content”) made available through this website is protected by intellectual property law. Unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other use, or exploitation of this material will constitute an infringement of such protection.

The copyright in all material of Arthritis Kids South Africa published on this website shall continue to vest in Arthritis Kids South Africa. Your access to this website, and the information contained on it, does not in any way convey or transfer any right in or to the intellectual property rights of Arthritis Kids South Africa.

If you so wish, Arthritis Kids South Africa hereby authorises you to view, copy, download to a local drive, print and distribute the content of this website, or any part thereof, if:

  • The content is used for personal information purposes only;
  • The content is used for non-commercial purposes.

You are expressly prohibited from incorporating any material of Arthritis Kids South Africa’s proprietary material from this website in any other work, publication or website; any reproduction of Arthritis Kids South Africa’s content from this website or portion thereof must include this notice in its entirety; and the trademarks, logos and service marks may not be used without the written permission of the owner thereof.


This website is only intended to provide general information regarding Arthritis Kids South Africa and its products and services and it is not intended to provide exhaustive information of any subject dealt with. The information in this website including, without limitation, all research, opinions or other content is therefore not intended nor does it constitute medical or other professional advice or services.

Before making any decision or taking any action, which might affect your child’s health you should consult your own professional advisors. This website could include technical, typographical or other inaccuracies and you are urged to contact Arthritis Kids South Africa to confirm all information contained on these pages prior to placing reliance thereon. Arthritis Kids South Africa expressly reserves the right, in its sole and absolute discretion, to alter or amend any criteria or information set out in this website without notice.

We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.

The Company may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that the Company will not be liable to you in the event that it chooses to suspend, modify or terminate this Website.

No offer

No information or content contained on these pages should be construed as an offer by Arthritis Kids South Africa. All services offered by Arthritis Kids South Africa are subject to signature of the appropriate application forms and other documentation relating thereto and are governed by the standard terms and conditions of Arthritis Kids South Africa in respect thereof and Arthritis Kids South Africa shall not be bound in any manner until a formal written agreement has been entered into. Arthritis Kids South Africa reserves the right to reject at its discretion any application submitted for services contained on this website.

Transmission of information

Information transmitted via the Internet, including e-mail, is susceptible to monitoring and interception. You are discouraged from transmitting to Arthritis Kids South Africa any information, which may be confidential, proprietary or sensitive. You shall bear all risk of transmitting such information in this manner and under no circumstances will Arthritis Kids South Africa be liable for any loss, harm or damage suffered by you as a result thereof. Arthritis Kids South Africa reserves the right to request independent verification of any information transmitted via email.

Links to third party sites

Arthritis Kids South Africa may provide hypertext links to websites on the Internet which are operated by third parties. Visitors are advised to use caution and discretion when searching or accessing such links. Under no circumstances does Arthritis Kids South Africa take responsibility for the content and/or services or products offered on third party websites that may be linked to this website and Arthritis Kids South Africa gives no warranty, guarantee and makes no representation in respect of such linked websites.


Arthritis Kids South Africa strives to ensure that the content on this website is up to date and accurate. Whilst all care is taken by Arthritis Kids South Africa in the preparation of the content of this website, the content is provided “as is” and no warranty, express or implied, is given or made by Arthritis Kids South Africa. If Arthritis Kids South Africa becomes aware that the information on the website is inaccurate or out of date it will use its reasonable endeavours to remove it or take other appropriate action. Arthritis Kids South Africa reserves the right to alter or amend any information on this website without notice.

The information, research, opinions and recommendations contained in this website are for general information purposes only, and must be interpreted solely as statements of opinion and not statements of fact.

The information on this site is not intended to and does not constitute solicitation, recommendation or advice, and Arthritis Kids South Africa does not purport to act in any way as a medical advisor. Arthritis Kids South Africa accepts no liability for or in any respect of any direct, indirect or consequential liability, loss or damage of any kind or nature, howsoever arising, from the reliance on, or use of, information provided on this website.

The website may contain links to other websites, for information purposes, which are not under the control of and are not maintained by Arthritis Kids South Africa. Arthritis Kids South Africa shall not be responsible for any loss or damage suffered by you as a result of using the links provided on the website.

The copyright and all other rights in the information on this website is owned by or licensed to Arthritis Kids South Africa. Access to and use of the website is subject to these terms and all applicable laws. You are invited to browse the website for your personal information, education and communication about Arthritis Kids South Africa. You are prohibited from copying, reproducing, modifying, distributing, republishing, displaying, posting or transmitting any part of the website without the permission of Arthritis Kids South Africa. You may view or print individual pages only for your own personal, non-commercial use provided you keep intact all copyright and other proprietary notices.

Risk and liability

Your use of this website and the information contained therein is entirely at your own risk and you assume full responsibility in respect of any loss or damage resulting from the use thereof. Neither Arthritis Kids South Africa , its affiliated companies or their officers, agents, consultants or employees shall be liable for any direct, consequential or indirect loss or damages suffered by a visitor or any other person relating to the use of this website or the information contained therein.

The visitor hereby indemnifies Arthritis Kids South Africa and its suppliers from and against any and all losses, liability, cost or damages suffered or incurred by a visitor or any other person arising out of or in connection with the use of the website or any other website which can be accessed from this website, however such loss or liability may occur, and whether such loss or liability is foreseeable, financial, personal, consequential, incidental or otherwise.


These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Regulation and compliance

Arthritis Kids South Africa is a registered non-profit company (NPC) in terms of The Non-profit Organisations Act, 71 of 1997 and is in addition regulated and governed by the Companies Act, 71 of 2008. Arthritis Kids South Africa is also a Public Benefit Organisation (PBO) registered with the South African Revenue Services and duly authorised to issue section 18A Tax certificates.

Promotion of Access to Information Act, no 2 of 2000

As per Section 51 of The Promotion of Access to Information Act No. 2 of 2000, please contact us directly regarding the procedures to be followed in requesting further information from us (for the purpose of exercising or protecting rights) at admin@arthritiskids.co.za

3. Cookies Policy

This Cookies Policy explains what Cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, or the information we collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from Cookies. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies we use.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Cookies Policy:

Company (referred to as either “the Company”, “we”, “us” or “our” in this Cookies Policy) refers to Arthritis Kids South Africa.

Cookies means small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.

Website refers to Arthritis Kids South Africa, accessible from https://arthritiskids.co.za

You means the individual accessing or using the website, or a company, or any legal entity on behalf of which such individual is accessing or using the website, as applicable.

The use of the Cookies and type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

  • Type: Session Cookies

  • Administered by: us

  • Purpose: These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and We only use these Cookies to provide you with those services.

Functionality Cookies

  • Type: Persistent Cookies

  • Administered by: us

  • Purpose: These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid You having to re-enter your preferences every time you use the Website.

Your Choices Regarding Cookies

If you prefer to avoid the use of Cookies on the Website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If you do not accept Our Cookies, you may experience some inconvenience in your use of the website and some features may not function properly.

If you’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser’s official web pages.

More Information about Cookies

Learn more about cookies: Cookies: What Do They Do?

Contact Us

If you have any questions about this Cookies Policy, you can contact us:

By visiting this page on our website: https://arthritiskids.co.za/contact-us/